REI is a well-known brand that has established itself as a leader in the outdoor industry. With a focus on providing high-quality products and exceptional customer service, REI has become a go-to destination for outdoor enthusiasts. Offering a wide range of gear, including clothing, backpacking equipment, and hiking boots, REI caters to individuals with a passion for adventure and exploration. The brand prides itself on its commitment to sustainability and ethical business practices, ensuring that its products are both environmentally friendly and durable. With a dedicated team of knowledgeable employees, REI is able to provide expert advice and assistance to customers, further enhancing the overall experience. Whether you are a seasoned outdoor enthusiast or just starting your journey, REI is the brand that can equip you with everything you need for your next adventure.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Quick visit
Reviews
Been shopping at REI for years and this store is no exception to the quality I've come to expect. Great store with good staff, right in the Pinecrest mall. Everything tends to be a little expensive but in the diminishing world of warranties, their one year return policy no questions asked (within reason) is hard to beat. They have just about everything a recreational enthusiast would need and their garage sales every few months really help get some great gear on a tight budget. It's a drive across town for me but I'll always go when I need stuff!
I joined as a member today thanks to the help of Scott at the Pinecrest store! Scott was very knowledgeable about all of the products i had questions about, and educated me on “there is no such thing as bad weather, just bad gear!” Scott is passionate about his lifestyle which should make REI proud to have such a like minded employee. Thanks Scott!
Awesome store. Of the many REI’s I’ve visited, I was pleasantly surprised with the variety and inventory this store carried. It didn’t look huge from the outside, but was very well stocked with a terrific selection. The staff were awesome — extremely polite, helpful and friendly. Great experience. Loved this place.
I’ve been a co-op member since the 90’s and bought quite a bit of gear here. A pair of La Sportiva boots that the staff recommended last August came apart in less than a year under normal backpacking use. REI touts its very flexible return/exchange policy, but the one time I asked for help, they failed miserably and said it was normal wear and tear, and that I should not expect to get more than 12 months/200+ miles from high-end boots. I will be taking my outdoor dollars elsewhere in the future.
Awesome place very high end... Lots of people there I don't know how many were buying.... Lots of awesome stuff for camping biking paddle boards canoeing.... If you're into the outdoors you're into this place....
Bathrooms desperately need attention. Girls bathrooms were however “nice” according to daughters.
If you have an overland vehicle park on the end-caps.
Rest of store is awesome. People here are upbeat.
Great visit for my first time. Got what I needed and them some, however I had to wait for the next available employee to get help. Also, there seemed to be no employees in the area of the merchandise I was looking for. Aside, from this, I received exceptional customer service for the bike rack I needed! Thanks to the woman who helped me and directed me to Josh with my purchase! Hoping to make it out to the next Garage Sale!
It's a decent place to get outdoor gear but the prices on some of the stuff are overpriced. The employees are friendly and helpful here, they helped me find the perfect gear for my next adventure.
Location
411 Park Ave Suite 143, Beachwood, OH 44122, United States
Hours
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Monday
10:00 AM - 09:00 PM
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Tuesday
10:00 AM - 09:00 PM
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Wednesday
10:00 AM - 09:00 PM
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Thursday
10:00 AM - 09:00 PM
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Friday
10:00 AM - 09:00 PM
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Saturday
10:00 AM - 09:00 PM
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Sunday
11:00 AM - 06:00 PM
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